1. Acceptance of Terms
By accessing or using Vynra, you agree to these Terms and any order form, invoice, subscription agreement, or written commercial agreement connected to your account.
Commercial and operational terms for using Vynra’s creator acquisition, CRM, campaign, support, and subscription services.
By accessing or using Vynra, you agree to these Terms and any order form, invoice, subscription agreement, or written commercial agreement connected to your account.
Vynra is a creator acquisition infrastructure platform for public creator prospect discovery, recruitment CRM, campaign management, follow-up tracking, support workflows, and agency intelligence. Vynra does not guarantee creator eligibility, creator contactability, platform approval, or recruitment success.
Vynra subscriptions, add-ons, onboarding, and platform access are digital services. By purchasing a Vynra subscription or add-on, you understand that service access may begin immediately after payment confirmation. Where legally required, consumers may have statutory cancellation rights, including a 14-day cancellation period in eligible jurisdictions. These rights may be limited once digital service access, onboarding, usage capacity, or add-ons have been activated, applied, consumed, or made available, except where mandatory law provides otherwise. Payments, taxes, and refund processing are handled by Paddle as Merchant of Record.
Our order process is conducted by Paddle.com, which acts as Merchant of Record for Vynra orders. Paddle processes payments, applicable taxes, payment-related support, and refund processing in accordance with applicable laws and Paddle buyer terms.
You may use Vynra only for lawful agency recruitment operations. You must not use Vynra for spam, harassment, unlawful scraping, impersonation, platform abuse, privacy violations, misleading outreach, or activities that violate the rules of platforms you contact creators through.
Vynra may organize public profile data, search result snippets, and customer-supplied data. All creator eligibility, contact readiness, agency status, consent, and joining steps must be manually validated by the customer.
Plan limits, user limits, creator prospect limits, campaign limits, annual discounts, and add-on packs are defined on the Pricing page or in your commercial agreement. Vynra may enforce fair-use, anti-abuse, and technical limits to protect service stability.
Access may be suspended or limited for unpaid invoices, chargebacks, abuse, security risk, breach of these Terms, or use that creates legal, reputational, or operational risk to Vynra.
You remain responsible for all data entered, imported, exported, or processed by your users. You are responsible for maintaining lawful grounds for outreach and data processing.
Vynra is an independent creator acquisition and recruitment operations platform. It is not affiliated with, endorsed by, or officially connected to TikTok, Instagram, YouTube, Facebook, Snapchat, X, or any social media platform unless explicitly stated in writing.
Vynra is provided on an “as is” and “as available” basis. We do not warrant uninterrupted operation, guaranteed search results, specific creator volumes, creator replies, creator joining rates, platform approval, or revenue results.
To the maximum extent permitted by law, Vynra and its operating company will not be liable for indirect, incidental, consequential, special, punitive, lost-profit, lost-data, or platform-enforcement damages. Total liability is limited to amounts paid for the affected subscription period unless prohibited by law.
We may update these Terms to reflect product, legal, or operational changes. Continued use of the platform after updates means acceptance of the revised Terms.
For legal, support, billing, or subscription questions, contact support@vynraapp.com or billing@vynraapp.com.