Mongez Masr

About the Company

Mongez Misr (also branded simply as “Mongez”) is an Egyptian logistics and delivery service provider specializing in on-demand, last-mile delivery. Based in Cairo, Mongez is recognized for delivering a wide variety of items—from retail goods to documents—directly to customers’ doorsteps, 24/7, through a user-friendly mobile app and digital platform  .

Achievements

In my role as Digital Marketing Lead, I transformed Mongez Misr’s digital footprint into a growth driver for customer acquisition and service expansion. I led the optimization of both the web and app ecosystems to emphasize operational efficiency, brand reliability, and convenience. I crafted digital campaigns that illustrated Mongez’s promise of rapid delivery and ease of use, positioning it as a go-to solution in Egypt’s competitive on-demand logistics landscape. My efforts helped to enhance user trust, drive app downloads, and scale daily order volumes.

Key Project Points

  • Refreshing the brand’s digital narrative to highlight 24/7 on-demand delivery and convenience for users.
  • Optimizing the user journey in the mobile app, improving download-to-order conversion through clear messaging and streamlined onboarding.
  • Designing performance-driven digital campaigns to drive both app downloads and repeat usage.
  • Enhancing customer trust and confidence through communication of speed, reliability, and broad delivery coverage.
  • Elevating market presence in the delivery services segment via strategic online engagement and brand clarity.